In situations threatening life or health, call emergency lines
- 112 Common European emergency number
- 150 Fire department
- 155 Ambulance
- 158 Police
We can also request help via SMS or using the Záchranka mobile app.
Information for the operator
- Where it happened (exact address).
- What happened.
- Who is calling (our name).
Never hang up first.
If we don’t know our exact location, we tell the operator the number on the nearest street lamp, the number on a railway crossing, or describe what we see around us (a shop, school, bridge, etc.).
If we or our loved ones need psychological support or someone to talk to during a difficult situation, we can call a crisis helpline:
- First Psychological Aid Line: +420 116 123 (nonstop, free)
- Safety Line for children and students up to 26 years old: +420 116 111 (nonstop, free)
- Senior Helpline: +420 800 157 157 (nonstop, free)
More contacts for other crisis helplines are available at www.linkyduvery.cz